Home Menu

Sue and John Bonnett
Friday 4 November 2016

On behalf of my wife and Mr and Mrs Salmon, I would like to thank you and your team for making our stay in Balmer Lawn probably the best we have ever experienced in any hotel anywhere. Without exception, everyone of the staff went out of their way to make sure that we had everything we needed and that all was well. This was always carried out with great politeness and a warm smile. We expected a very high quality of cuisine and were not disappointed. The service in the restaurant was impeccable; unobtrusive and very professional. To have a conversation in French during dinner with one of your charming waitresses was for a me a very unexpected and very pleasant bonus. The spacing between courses was absolutely right and the whole dining experience was perfect.. The hotel itself has a really nice atmosphere, is well appointed and just a very nice place to be. Please accept our thanks for making our visit so relaxing and very nice. Best regards to you all

Hilary Makin
Monday 10 October 2016

I just wanted to say a huge thank you to you and your team for a wonderful evening on Saturday. The food was delicious and we tried lots of new flavours and came away with some ideas we might attempt ourselves. The staff were very attentive and kindly spared time to tell us about the different dishes. All in all it was a great birthday evening for my husband especially as we are building a house extension and are coping without a kitchen at the moment!

Mr James, Staffs.
Wednesday 27 July 2016

Excellent all round service with helpful & polite staff.

Mr & Mrs Honey
Tuesday 26 July 2016

All staff were very friendly & helpful.

Chanter, West Sussex
Monday 25 July 2016

Appreciated very much the upgraded room. Totally unexpected on this visit to our honeymoon Hotel. A kind and thoughtful gesture- thank you and bless you all.

Ms Crutchfield
Saturday 23 July 2016

having booked a single room was pleasantly surprised to find it was a double. The view was amazing. I was attending a wedding and the whole day was fantastic, the food especially was delicious.

Andy Beaumont
Tuesday 12 July 2016

Just a brief message to say a BIG thank you to you & the Balmer lawn staff for making my wife's surprise 50th birthday afternoon tea such a fabulous success

Mr Howard, Kent
Monday 14 March 2016

All staff were super friendly & efficient.

Mr. Lee, Bristol
Monday 14 March 2016

Very enjoyable stay in relaxing ideal location. Excellent food throughout, perfectly cooked dinner & breakfast.

Mr Nicholson, South Yorkshire
Sunday 13 March 2016

Many thanks for helping our granddaughters wedding to be a weekend to remember. The thoughtfulness, respect & friendliness of the staff could not be faulted. Lovely hotel in splendid surroundings.

Mrs. Piddock, Hampshire
Saturday 20 February 2016

The bar staff were so friendly and wished us goodnight at the end of their shift. A very nice touch.

Miss Knight, Evesham
Monday 15 February 2016

Such a warm welcome by every person we came into contact with. Bar staff so friendly & helpful, nothing was too much trouble during our stay.

Mr King, Essex
Saturday 13 February 2016

Staff were excellent as was the food. The booking staff noted the date of my birthday and sang happy birthday- bringing chocolates on a beautifully decorated plate. A really lovely thoughtful surprise.

Mr Spillett, Kent
Wednesday 11 November 2015

A warm and friendly welcome. Pleased we have finally stayed at the Balmer Lawn after driving past it for so many years.

Mrs Logan, East Sussex
Wednesday 4 November 2015

I had two treatments in the Spa and both were superb!

Mrs Cooper, Hampshire
Wednesday 28 October 2015

We had a fantastic break and were made to feel warmly welcomed by all the staff. It was lovely to include our dog on our break and she was made to feel equally welcomed here!

Mr & Mrs Moony, Bucks
Wednesday 28 October 2015

Your new barman really makes us smile when we see him, your team are fantastic!

Mrs Brown, Hampshire
Sunday 25 October 2015

We really appreciated the friendliness of all the staff and the high quality of service which they provided.

Ms Hall, London
Saturday 24 October 2015

It's all really super good!

Mr. Feldmans, West Sussex
Wednesday 21 October 2015

Thank you so much for your hospitality. We had a wonderful stay at your beautiful Hotel. We will see you again soon!

Mrs Thorne, Bucks
Saturday 17 October 2015

friendly, lovely, grand but not too posh! Charming and genuinely willing to help/make us feel comfortable, nothing too much of a problem. People on the bar Saturday night were fabulous as were reception staff too.

Mr Hassan, London
Saturday 3 October 2015

Beautiful grounds, excellent facilities, easy to reach from London and all in all a phenomenal package offer.

Mrs Puckett, Hampshire
Thursday 30 April 2015

Very attentive staff, excellent facilities and a lovely relaxed atmosphere.

Mr. Mooney, Warwickshire
Monday 27 April 2015

Your improvements speak for themselves. The Hotel is comfortable and homey. Very welcoming.

Mrs. Hughes, Hampshire
Saturday 25 April 2015

Thank you for a wonderful stay in such beautiful surroundings, nothing too much trouble. I can see the staff are professional & hard working.

Mr. Duncan, Northants
Friday 24 April 2015

Just lovely!

Mrs. A. Rennison, Epsom
Wednesday 15 April 2015

Another wonderful relaxing stay. Spa is excellent and staff very attentive.

Mrs Gearon, Devon
Sunday 11 January 2015

We had a wonderfully enjoyable stay at your Hotel. We made use of the spa and pool. Our evening meal was outstanding.

Mr. Froome
Friday 9 January 2015

We couldn't fault anything during our stay. We had a very enjoyable experience.

Mrs. J. Ashworth, Northamptonshire
Thursday 11 December 2014

My husband and I go cruising a lot and love it and we feel this has exactly the same feel to it. It is decorated to a high speck but retains a homely feel. We will be back.

Mr. P. Perdoni, Bucks
Thursday 11 December 2014

We both really enjoyed our stay and will hopefully return. Everything was first class!

Mrs. Taylor-Till, West Sussex
Monday 8 December 2014

An excellent Hotel with fantastic staff, friendly & very helpful. Great being able to bring our dog to such a great place.

Mr Heal, Hampshire
Sunday 7 December 2014

Keep going as you are- you are family owned and it shows.

Mr C. Brown, Wilshire
Saturday 22 November 2014

A big thank you to all the staff who made my birthday so special. A Card in the room & happy birthday on the petit fours excellent!!!!

Mrs Gresham
Thursday 20 November 2014

It was my 75th birthday. First Class. Loved it! Thank you.

Mr Powell, Berkshire
Wednesday 19 November 2014

You met & exceeded our expectations!

Miss. R. Mills, Hampshire
Tuesday 18 November 2014

We had a fantastic stay and could not fault a thing! The friendly waiting staff were incredibly helpful & accommodating. We also received a complimentary upgrade which was so very generous.

Mr. Smith, Essex
Monday 17 November 2014

Excellent service, excellent environment. Staff were so friendly, efficient & professional.

Mr & Mrs Vaughan, Hampshire
Thursday 13 November 2014

We would like to thank the staff for our wedding anniversary card which was in our room on arrival. Also for making our stay so enjoyable. We will definitely be returning!

Mr Davis, Kent
Tuesday 7 October 2014

We had an enjoyable stay, made all the better for being upgraded to a superior room with a four poster bed.

Mr & Mrs Latham, West Sussex
Friday 3 October 2014

All of the staff were very attentive & helpful. Beresfords staff particularly attentive & accommodating. An extremely enjoyable stay- Thank you.

Ms. Aburrow, Cornwall
Monday 22 September 2014

As I was researching world war 1 family history I found your Hotel information very informative. I will be back to continue though I have been very successful this time!

Mr Gill
Monday 22 September 2014

Overall a really nice stay. The staff were exceptionally friendly & very helpful. All patient and accommodating of the guests in our party.

Mr Sibley, West Sussex
Sunday 21 September 2014

A big thank you for making my wife's 65th birthday weekend such a huge success. It is not easy to please 6 adults, 3 children and 1 dog in equal measures but the Hotel achieved it beyond expectations.

Ms Paige
Sunday 21 September 2014

A fantastic hotel with fantastic staff. Top location too. thanks for making our stay such a pleasant one.

Mrs Hoskins, Dorset
Tuesday 16 September 2014

Apart from a small problem with our shower we had a wonderful time. The staff are great!

Mr King, Berkshire
Monday 15 September 2014

Great stay, would love to come back. family room was ideal for myself, my wife and two dogs. Staff members are excellent.

Mr. J. Newell, Isle of Wight
Friday 12 September 2014

We only stayed one night but would definitely stay again for longer and make use of the facilities. Great value for money and the ground are stunning.

Mr. C. Wood, Guernsey
Thursday 4 September 2014

The Balmer Lawn is like a second home for me. I feel so welcome from the second I speak to someone to book until the second I drive out of your gateway. I the Hotel & facilities are excellent and Beresfords food top quality. I will be back to see you all soon!

Mrs. N. Wilcox, Northants
Friday 29 August 2014

The service and welcome we received from all members of the staff was excellent and made our stay special- particularly as we had a very large dog with us!

Mr. A Pickard, Hampshire
Sunday 3 August 2014

The upgraded room was very much appreciated especially as it was a surprise for my wife for our anniversary. We thoroughly enjoyed our stay!

R Cox 27/7/14
Sunday 27 July 2014

'A delightful break in a beautifully presented hotel with friendly staff, excellent facilities and outstanding food.'

Mr & Mrs Slaughter, West Sussex
Sunday 13 July 2014

Had a fantastic time, loved the pianist on the Saturday night. New Forest Visitor information was really useful. Great to read about the history of the Balmer Lawn.

Miss. J. Wickens
Sunday 13 July 2014

Service was fantastic, every member of staff we spoke to seemed to not be able to do enough for us. The food was delicious.

Mrs Westbury-Ibbott, Devon
Sunday 13 July 2014

We had a really lovely stay with all the great facilities and such a wonderful location. We would like to thank all your friendly & helpful staff.

Ms. T. Riveiro, Surrey
Saturday 14 June 2014

we were a group of 12 delegates attending a work function and our experience with the Balmer Lawn was fantastic. Nothing was too much trouble and the staff were so helpful and friendly. Thank you all very much for your hospitality!

Mrs. S. Green, Hampshire
Sunday 8 June 2014

I always thoroughly enjoy my stay with you. The staff are wonderful, the surrounding are beautiful and the facilities are brilliant. I always recommend this Hotel to all my friends and family.

Ms. W. Godwin, Hampshire
Monday 2 June 2014

We had a lovely peaceful stay, staff were very attentive and room was very clean & stylish. We enjoyed all our meals and would definitely like to come back and stay again.

Miss. J. Evans, Herts
Saturday 31 May 2014

Excellent planning arrangements for my 40th birthday. Staff were extremely helpful and some even outstanding! Balmer Lawn could not have done more for us.

Ms. K. Leadsham, Kent
Friday 30 May 2014

We had originally booked at another Hotel but they could not supply us with a disabled room. The Balmer Lawn fitted us in at very short notice and the staff were extremely helpful and understanding. We will be back, we had a fantastic time.

Mrs. K Simpson
Monday 26 May 2014

Staff really made our stay special by arranging bikes, booking a massage and generally helping wherever they could. Top class service!!

Mr. C. Bennell
Sunday 25 May 2014

We stayed for my girlfriends birthday and all the staff made sure everything was perfect, they even brought out an amazing cake for her after dinner.

Miss. C. Frost
Wednesday 21 May 2014

Lovely room, lovely food, warm welcome & gorgeous Spa treatment. Hope to come back with my dogs some day if you'll have us!

Mr & Mrs Kelly
Wednesday 21 May 2014

We are very happy that we picked the Balmer Lawn for our short stay. The complimentary upgrade was a great surprise, the suite and bathroom were fabulous!

Mr. S. O'Shea
Monday 12 May 2014

Well done! You seem to have everything right, just what you need when you needed it! I look forward to my return.

Mrs. M. Coleman
Sunday 4 May 2014

We came to the Hotel for my husbands 50th . The planning was brilliant and we had a wonderful time. The staff were friendly and helpful and I can't praise them enough. I would liked to have stayed to sample the leisure but I will do that on our return!

Mrs. G. Brinton Nouch
Wednesday 16 April 2014

We were delighted with our room upgrade. We would definitely stay at your Hotel again for future new Forest and surrounding area visits.

Miss. E. Hurst
Friday 11 April 2014

Always an absolute pleasure to be at the Balmer Lawn . My son said it was his best holiday ever & the fact we doubled the length of our stay speaks for itself!

Mr. Ross, Hampshire
Monday 17 March 2014

having been unable to make our original destination we decided to come into the Balmer lawn seeing as we were passing by. Staff were fantastic, showed us room and we ended up staying the night. So glad we came in. Breakfast was lovely.

J. Clare, Bristol
Saturday 15 March 2014

As on previous occasions we had a wonderful stay. the staff are all very attentive, food is excellent and the Hotel image and locvation exeptional. Only one negative point is the radiator was a little loud when heating came on.

Mr. D. Stanley, Rutland
Thursday 13 March 2014

Cleaning standards are very good. We really like the unique furniture in the room, very different from your major 'look alike' groups! Staff excellent. Could perhaps offer more information on the national park.

Mrs. L. Cook, Bournemouth
Sunday 9 March 2014

Thank you for making our anniversary a lovely stay. We loved our room, all the facilities and all the staff were lovely!

Mrs. Hoskins, Dorset
Saturday 8 March 2014

A really lovely night away & we will definitely return. It was our anniversary & 50th birthday and it was a lovey touch to have cards and wine on ice awaiting us.

Mr. Bryant, Wiltshire
Saturday 8 March 2014

Excellent as usual! the complimentary upgrade was a most welcome surprise- thank you!

Mr Champion
Sunday 23 February 2014

It was our ruby wedding anniversary - the staff seemed to go that extra mile- well done

K Wintle
Thursday 20 February 2014

Thank you - a very relaxing stay in your warm and friendly hotel. Just what we needed to recharge.

P Dixon
Tuesday 18 February 2014

Comfortable hotel and lovely staff. Excellent break.

T Chalmers
Tuesday 18 February 2014

We love the Balmer Lawn. It's our 4th stay and we will be back next year. We love the location, gentleness and friendliness of the hotel. We love the leisure facilities and Saltus Spa. Thank you

A Cheesman
Monday 17 February 2014

Staff were fantastic under difficult circumstances with a power cut. Due to the staff, we stayed an extra night!

Susan and Richard B
Friday 14 February 2014

I mentioned that we had been engaged 51 years ago on St Valentine's day and had just had our Golden wedding anniversary. To our surprise and delight we were upgraded to a suite!! Beautifully laid out, super bathroom - all very good - well done!

M Rogers
Friday 14 February 2014

Very pleasant and friendly hotel, will definitely come again.

J Booth
Thursday 13 February 2014

This is a wonderful hotel and what makes it even more special is the service - staff cannot do enough to help, very friendly and efficient. Excellent place!

J Leech
Monday 3 February 2014

We have had a great time staying here. The staff have been excellent and the food has been very good.

B. Partridge, Oxon
Monday 3 February 2014

We greatly enjoyed our brief stay at the Balmer Lawn. The Hotel is very comfortable and the staff are so welcoming. The food in Beresfords was constantly good.

G Maughan
Sunday 2 February 2014

Great place, we will come back. Very friendly staff.

K Dykes
Saturday 1 February 2014

Excellent in every respect - we will definitely be coming back! Big thank you to Laura and Fern in the Spa for the massage - wonderful!

Mr M Morris
Friday 31 January 2014

What a pleasant stay we had, we will definitely be returning. Just one thing two members of staff in particular stood out and they were Sofia on reception and I cannot remember the gentleman's name but he was the maitre d' on both nights we dined in the restaurant (29th and 30th January). Oustanding service by both,always makes the whole experience most enjoyable when you have staff like those two. a credit to the hotel.

J O'Donoghue
Friday 31 January 2014

Very welcoming to families, very friendly staff.

R Groves
Thursday 30 January 2014

Really enjoyed my stay - will come again.

E Grant
Wednesday 29 January 2014

Had a wonderful 'spur of the moment' break to celebrate my husband's 65th birthday and got a really good deal. We thoroughly enjoyed ourselves and hope to return very soon.

C Chapman and family
Saturday 25 January 2014

An excellent venue for a fabulous family weekend break. Full of entertainment for all the family. Would rate the Hotel A1. Thanks

S Middleton
Thursday 23 January 2014

Had a fab stay, will be returning and recommending

Sunday 19 January 2014

Overall excellent and we will return.

C Miles
Saturday 18 January 2014

We were a party of 10 (in 5 rooms) with 4 dogs and we could not have been better treated. It was our 50th wedding anniversary and a great way to celebrate with our family...well done!

Friday 17 January 2014

You really should be praised for your staff, who were all excellent.The staff have made our stay.

R Morgan
Friday 17 January 2014

'after our stay' We have now booked our wedding here!

J Reidy
Tuesday 14 January 2014

As in our previous Trip Advisor review we are so pleased the Hotel has remained the same. Staff lovely and helpful as before

M Kent-Webster
Sunday 12 January 2014

Gorgeous food, beautiful room, fantastic service- so accommodating. Will recommend to all and would definitely return.

Sunday 12 January 2014

The service here has been excellent - cannot fault anything. From arrival to departure - everything has been spot on.

N Pascoe
Thursday 9 January 2014

Food for our Golden wedding anniversary supper was excellent, everyone agreed it was delicious and well presented. Breakfast - perfectly boiled egg. The manager went out of his way to help, always courteously. Grateful to Caroline for the friendly organisation.

S Spaid
Monday 6 January 2014

Without exception, every staff member was extremely helpful, polite and some went over and above the call of duty - they are a great team and I would have no hesitation in recommending your Hotel and facilities to friends, family and other business associates.

C Ritchie
Sunday 5 January 2014

Thank you for making our stay for a family 80th celebration such a success. Age of party from 1-80 and all very happy with all aspects of our stay. Staff so friendly, helpful and professional. We will definitely return.

S. Cooke
Saturday 4 January 2014

We have had a wonderful short break here and would recommend it warmly. We particularly appreciated the warmth, helpfulness and friendliness of all the staff which made this a particularly happy and relaxing stay.

M Coombs
Friday 3 January 2014

The service in Saltus Spa was extremely good, professional and courteous. I really appreciated that the therapist came in on 1st January, the 4 treatments I had were excellent.

Mr Hollett, Brighton
Friday 3 January 2014

All the staff are so efficient, polite and friendly. Nothing was too much trouble. It's good to find a dog friendly Hotel in a country environment, where one wants to be if you have dogs!

H Wright
Monday 23 December 2013

It was an excellent occassion backed up by the excellent facilities and service of the Hotel. I would happily return for a longer break to visit the area (and probably will)

H Wright, Surrey
Saturday 14 December 2013

"It was an excellent occasion and this was backed up by the excellent facilities and service of the Hotel. I would happily return for a longer break, and probably will!"

S Palmer, Blackfield, Hampshire
Tuesday 3 December 2013

"The whole Balmer Lawn experience was tremendous and we hope to be back to stay, and intend visiting for lunch/afternoon tea/dinner with family and friends. Thank you everyone at the Balmer Lawn"

Miss Lennon
Sunday 24 November 2013

We stayed in a beautiful 4 poster room, the bed was lovely and really comfy. The food in the restaurant was top quality and breakfast was well worth the money. The staff were really friendly and helpful especially Randy in the restaurant, he was so attentive and made my birthday that extra bit special.

Mrs Rudd
Saturday 23 November 2013

As I stayed at the Balmer Lawn many years ago, and even then its quality was as good as then as it is today, well done for keeping standards high! Your staff in the restaurant, even though much younger than me were very knowledgable and friendly. I love the New Forest and Balmer Lawn and Brockenhurst are what makes this place so special, for me anyway! Thank you.

Mr & Mrs Moore
Friday 22 November 2013

An excellent stay, very friendly staff, good food, excellent accommodation. Many thanks for upgrading us to room 27 which was outstanding.

Mr Roberts
Monday 18 November 2013

A wonderful and relaxing short break as usual. Staff are always friendly and accommodating. Nothing was too much trouble, staff go out of their way to help. Already planning our next visit!

Mr Donegan
Saturday 26 October 2013

Overall we had an excellent stay and would highly recommend the hotel to others. We really enjoyed dinner in the restaurant last night, the food was fantastic and the manager who served us made it a very enjoyable experience. The piano playing added to the ambiance. We look forward to a return visit.

Mr Herring
Friday 25 October 2013

the hotel lived up to our expectations: it has character, the staff and food were excellent and it had a very comfortable atmosphere.

Mr & Mrs Medlock
Thursday 24 October 2013

We had my husband's 80th birthday, everything was excellent and we enjoyed ourselves tremendously. Many thanks.

Mr Thring
Sunday 20 October 2013

We and all our guests had a very enjoyable experience and very much appreciated the efficiency, courtesy and friendliness of all the staff.

Mr Robinson
Sunday 13 October 2013

Magnificent staff!!

Ms Page
Sunday 13 October 2013

A beautiful hotel in a beautiful suuroundings. Great location for nearby attractions. Staff couldn't be more friendly and helpful. Thank you!

Mrs Morris
Saturday 12 October 2013

A fantastic experience. The food was superb on both nights. The quality and service of the food on Saturday was exceptional for a large function. All the staff ahve been lovely, very professional but warm and friendly. The hotel has surpassed all expectations.

Mrs Fawcett
Thursday 3 October 2013

From the moment we arrived we were welcomed. It's the only hotel I've stayed at that feels like your staying with old friends who love hosting. You have amazing staff that are ALL happy to be here and genuinely enjoy being here too. The food is tasty. You have great reviews and now I've experienced why. Not to mention the excellent facilities, pool, restaurant and grounds.

Mr Helmer
Sunday 29 September 2013

Really, really impressed. Last time we stayed (about 2 years ago) I was worried that standards might have slipped, but this stay reinforced my view that Balmer Lawn is my top choice in the New Forest. Congratulations to all your staff - really great service and made me feel at home.

Mr Helmer
Sunday 29 September 2013

Really, really impressed! Last time we stayed (about 2 years ago) I was worried that standards might be slipping, but this stay reinforced my view that Balmer Lawn is my top choice in the New Forest. Congratulations to all your staff - really great service and made to feel at home.

Mr and Mrs Edwards
Friday 27 September 2013

We can't thank you Balmer Lawn staff enough for all the lovely extras to make sure our stay celebrating our Wedding Anniversary even more special. We loved room 44, wonderful views of the forest.

Mr and Mrs Fairchild
Friday 27 September 2013

The best service I have experienced, elegant and gracious. Like a destination you remember and return to, wonderful service!

Sue Crouch
Saturday 14 September 2013

The Balmer Lawn is beautiful and the most wonderful place I have stayed in. Our wedding here last year was perfect and a year on it is still absolutely wonderful.

Mr Simmonite
Wednesday 11 September 2013

Always a pleasure to stay at the Balmer Lawn. Staff always very happy to help and assist and make you feel a valued guest. Highly recommended hotel for both business and pleasure.

Mr Constantinou
Sunday 8 September 2013

Thank you for a wonderful stay, beautiful room and hotel, fab view! Thank you for my birthday card, very friendly staff.

Mr Ferguson
Monday 2 September 2013

We really enjoyed our (too short!) stay. The staff are so friendly and helpful. Easily one of the best hotels we have stayed in.

Mrs Waddell
Sunday 1 September 2013

We had a very happy and successful family weekend - thank you for your good service, and the can-do attitude of the staff.

Mr Wood
Saturday 31 August 2013

The best thing about the Balmer Lawn, apart from the wonderful location, is the staff. You have the best staff of any hotel I stay in, in particular Maria and Kamil in Beresfords Restaurant who go that extra mile every day.

Mrs Kennedy-McGregor
Saturday 31 August 2013

I have stayed in many other hotels in this area but this was my first visit here, it certainly won't be my last. Often as a single traveller with a dog I get a poor room, but not here! I was made to feel very looked after, your staff are exceptional!!

Mr Hyland
Saturday 24 August 2013

Excellent stay, this is the 4th time I've stayed here and it only gets better, well done......

Mrs Rogers
Thursday 22 August 2013

Very enjoyable stay! Even better than when we came 2 months ago!

Mr Wilcox
Wednesday 21 August 2013

Generally a very relaxing and enjoyable stay.

Mrs Quigley
Sunday 18 August 2013

All staff were great. A lovely 7 nights stay. We will be back!

Alison Farrell
Friday 16 August 2013

My dad had an amazing 70th birthday, thank you! Staff are amazing! Hotel's amazing! Restaurant food and service were above expectations, food was the best ever tasted, outstanding! Overall an amazing stay, thank you!

Mr. Barks
Wednesday 14 August 2013

Our second stay at the Balmer Lawn was just as good as our first visit. We will certainly return again.

Mr Watkins
Thursday 8 August 2013

A very comfortable, relaxed atmosphere. Felt immediately at home when we arrived at the hotel. All the staff were pleasant, polite and approachable.

Allie Peter and Jen Neal
Monday 5 August 2013

The service in this hotel was exceptional. The reception staff answered our many queries informatively abd with a friendly and highly approachable manner. The restaurant staff were fantastic and very helpful despite a busy breakfast, scrambled eggs were delicious. We thoroughly enjoyed our stay. We look foward to our next visit to the Balmer Lawn.

D. Walkers
Monday 5 August 2013

This was our diamond wedding party with - service throughout was excellent. Thanks we will come back for lunches as before.

Ms Addyman
Friday 2 August 2013

A really lovely hotel where everyone looks after you without making a fuss. Great staff and very good facilities.

Mr. P. Beynon
Friday 2 August 2013

Thank you for a fantastic stay. The hotel is a credit to the owners, managers and staff. The staff were, friendly, courteous and efficient. Daniel (Lounge Bar) and Stephen the(Night Porter) who were outstanading.

Mr&Mrs Nesbitt
Thursday 1 August 2013

Fabulous friendly staff who went out of their way to help and make our stay relaxed and enjoyable. The standard of the hotel was great and the indoor pool fabulous. We will return and it was worth the 350 mile drive! A big thank you to all the staff.

T. Gladwell
Saturday 27 July 2013

My daughter and I stayed with you for my 50th Birthday. We had a wonderful time. My daughter particularly loved the indoor swimming pool and we both thought that the Balmer Lawn afternoon tea was fantastic. My birthday dinner was made extra special when my dessert had Happy Birthday written on the plate. We hope to stay with you again next year for longer than just one night.

Mr and Mrs Grimsley
Friday 26 July 2013

Dear Kara Just to let you know we all had a most enjoyable stay and even extended it by two days. The room was lovely and it looked like all of the previous issues had been effectively addressed.

Rosemary Hall
Saturday 20 July 2013

Can't fault anything. Fabulous stay, excellent customer service, would like to stay again in the future.

Miss Bushnell
Thursday 11 July 2013

I really enjoyed my stay, what I needed was a peaceful break and that's what you delivered!

Mr. Franke
Thursday 11 July 2013

Staff were brilliant, amazing setting, lovely pool, really good food. Thank you!

Mr and Mrs Wells
Monday 8 July 2013

We have been staying at the Balmer Lawn on and off for 9 years. We came last Sunday, loved it so much that we came back this week! From the moment you walk into reception to checking out you are looked after, nothing is too much trouble for the staff housekeeping to kitchen to the bar, thank you all.

Mrs O'Brien
Monday 8 July 2013

The weekend of 6/7th July exceeded my expectations. I booked the Savernake Room for a family reunion and I can't praise highly enough the efficiency and courtesy of the staff who attended to our every need making it a memorable occasion. The food was excellent and the added bonus was the weather of course!

Mr. Wells
Monday 8 July 2013

What a great place for a break, from the moment you walk into reception to checking out you are looked after, nothing is to much trouble for the staff from house keeping to kitchen and bar, thank you all.

Mrs. Trigg
Sunday 7 July 2013

All staff very pleasant and efficient. everything about my stay was excellent.

Mr. Mawby
Sunday 7 July 2013

The hotel was better than I expected from looking online, great service in all areas. The food was top class in restaurant.

Mrs . Hughes
Saturday 6 July 2013

Staff very friendly impressed by good customer service.

Mr Peachey
Saturday 6 July 2013

Really excellent all round. Getting better all the time. Really enjoyed the outdoor pool as well!

Mr. McKenzie
Friday 5 July 2013

The room and staff were fantastic. The lounge bar had excellent food and drink and the service was top class.

Mrs. Rogers
Wednesday 3 July 2013

Very helpful staff. Our stay was very relaxing, loved how dog friendly the hotel was and would defiantly return and recommend to others.

Mrs Leacock
Monday 1 July 2013

We enjoyed our stay. The leisure facilities were excellent and all the staff were friendly and helpful.

Mr Norman
Sunday 30 June 2013

I was particularly impressed with the prompt confirmation and the offer to upgrade when the staff knew that it was a special treat, it couldn't in the end have been nicer for us. We had a lovely time, stayed as long as we dared on Sunday, didn't really want to leave, and felt that a few more days would have been even better for us. All I can say is thanks! We both want to come back in the future.

Mr. Hall
Sunday 30 June 2013

Compliments to your very friendly staff, especially Andrew Pugh who went the extra mile.

Mr. Tibber
Sunday 30 June 2013

All the staff were excellent. Everything about the hotel was of a high standard.

Mr Turner , Seco Tools UK Ltd
Thursday 20 June 2013

The friendly and accommodation nature of the hotel staff and the facilities are superb, the rooms and conference area great, would highly recommend and will use again.

Mrs Foster
Thursday 20 June 2013

I have been coming to the Balmer Lawn for over 30 years and it gets better and better each visit, it seems 'smarter' each visit! The staff are, without exception polite and helpful. We'll be back!

Mr. Blyth
Thursday 13 June 2013

We really enjoyed our stay. Nice relaxing atmosphere, staff make you feel welcome. Hope to be back.

Mrs. Fantham
Sunday 9 June 2013

I had a very lovely weekend break with my daughter to celebrate her birthday. It was lovely to see the cricket match (so very English) .Hotel so comfortable and homely, I would certainly love to visit again.

Mr Jones
Saturday 8 June 2013

The quality of food in the restaurant was very good. The service for the wedding was also very good.

Paul Allen
Thursday 6 June 2013

We had a great time. Especially impressed by the bar and restaurant staff. Why would you want to eat anywhere else when you can eat at Beresford's?!

Mrs Bannister
Wednesday 5 June 2013

Your staff really are a credit to the Balmer Lawn, they instantly make you feel welcome and relaxed. So glad we can bring our dog and are never made to feel that she is an unwanted guest, please always stay dog friendly!

Miss Fitzpatrick
Thursday 30 May 2013

Excellent Stay! Thank you for the room upgrade it made our stay wonderful!

Mr Brennan
Wednesday 29 May 2013

A really good family hotel, was made to feel really welcome by the staff. Food excellent, adjoining family rooms were brilliant. Outdoor pool warm and well kept. Breakfast was lovely!

Bigge family
Tuesday 28 May 2013

Really enjoyed our short holiday. Staff very friendly, lovely atmosphere, good quality. Made the weekend with the family for a special birtthday a great event. Thank you.

Mrs Bishop
Friday 24 May 2013

We were part of a large group of University friends that had booked in for an annual reunion. From the minute we arrived everything went well. Staff went that extra mile to deal with us, which must at times been logisitically difficult. I think I can honestly say that it would be hard to find anything to improve our stay. Your staff deserve praise for their hard work, commitment and initiative in dealing with our large party. I would love to stay again!

Mrs Elstein
Friday 24 May 2013

We enjoyed our stay, it was our second visit and we will come again. The hotel is very family friendly and very well located. Staff are very friendly.

Mrs Clay
Friday 24 May 2013

Excellent breakfast - nice sausages! Reception staff were excellent and very friendly / helpful. Dog made very welcome, brilliant place for dog and dog walking.

Mrs Penn
Wednesday 1 May 2013

A very enjoyable stay made better by the excellent standard of service and staff. Perfect! Thank you.

Mrs Wilson
Monday 29 April 2013

Very well looked after - super super friendly service - many thanks for the upgrade, it made our mini moon very very special!

Mrs Okuefuna
Saturday 27 April 2013

Restaurant Manager was superb, service overall was fantastic making the stay very pleasant and care free, thank you! PS Also brilliant to find a hotel that can accommodation 2 + 3! PPS Food outstanding!

Mrs Casson
Friday 19 April 2013

The staff are excellent. We had a problem with the heating which was swiftly addressed and we were moved to an alternative room. They couldn't do enough for us! Will highly recommend the hotel, and it's indulge massage treatments!

Network Rail
Friday 19 April 2013

All staff were very helpful. Food was excellent! Great run hotel, very professional. Looking forward to coming back next week. Would definitely recommend.

Mr Taylor
Thursday 18 April 2013

Heidi upgraded us to a luxury four poster as it was my girlfriend's birthday. the room was excellent with great views. The food was outstanding. We will definitely be returning!

Mrs Davies
Friday 12 April 2013

Excellent hotel, beautiful suroundings, staff very friendly and helpful, especially Beresford's restaurant staff. Keep up the good work Balmer Lawn!

Mr Tufnell
Wednesday 10 April 2013

Enjoyable relaxing stay. Excellent service, all staff efficient, friendly and helpful. Lovely hotel. Really enjoyed dinner in Beresfords - Excellent.

Mr & Mrs Ellis
Saturday 6 April 2013

The staff were really first rate, the owners should be proud of them! (This really is a dog friendly hotel, congratulations!)

Mr Clark
Sunday 31 March 2013

Nice to come back again and see familiar staff. Special thanks to Daniel in the bar and Anita the housekeeper who always had a smile. Looking forward to seeing the Easter Bunny!

Miss Phillips
Sunday 31 March 2013

Was very impressed with how my dog was accepted. He was made to feel welcome and I didn't feel restricted. Well done!

Mrs Hillier
Wednesday 20 March 2013

Staff so friendly and helpful. Our evening meal was amazing, thank you.

Mr. Hayman
Tuesday 12 March 2013

Found out about the hotel through the locals and its good reputation and I would like to stay again.

Ms Record
Saturday 9 March 2013

As always, it is the dedication of the staff who make a stay at Balmer Lawn special. I hope to celebrate many more birthdays here! Thank you for making us feel valued customers.

Mrs Moss
Friday 1 March 2013

The hotel is even better than we remember! It has been a wonderful weekend at the Balmer Lawn.

Tuesday 19 February 2013

Actually Kelvin was fab from booking over the phone to sorting things after arrival. Also you Head Housekeeper was fab too.

Mr. Fernandez
Sunday 17 February 2013

Overall the quality of the food is pretty good. I would say it is better than Searcys at the Gherkin in London.

Mr. and Mrs. Smith
Sunday 17 February 2013

Absolutely lovely hotel, grounds and facilities. The staff were friendly and informative! The hotel is beautifully presented and the rooms superb - clean and modern. Massive Thank You's to all staff who made our visit so pleasurable.

Sunday 17 February 2013

Excellent stay once again - thank you from us and Maple the dog!

Monday 11 February 2013

We have traveled from the east of the world to the west in hotels and Queen Mary 2. We have met some wonderful staff but never until staying here can we ever say that all of your staff are wonderful, so helpful and friendly. We have been truly amazed and cannot thank you enough, please do not change a thing.

Mrs Reidy
Saturday 9 February 2013

All of your staff are wonderful, so helpful and friendly, we have been truly amazed and cannot thank you enough. Please do not change a thing!

Mrs Devereux
Sunday 3 February 2013

Your staff could not have been more polite or helpful. We thoroughly enjoyed our stay and felt we had been able to really relax.

Mr McWilliam
Tuesday 29 January 2013

Excellent experience and truly appreciated the room upgrade. We will come again!

Ms Tarrant, Bournemouth
Sunday 27 January 2013

One of the best hotels I have stayed in in the UK. Congratulations to you and your staff, I will be back!

Mrs Watts, Bucks
Saturday 26 January 2013

We've had a perfect stay, very relaxed and just what we needed, thank you!

Mrs Jarvis
Tuesday 1 January 2013

The warmth and friendliness of staff was excellent, and excellent management, well done!

Mrs Hammerton
Tuesday 1 January 2013

The only comment I can make is "keep up the fantastic work!"

Mrs Walters
Wednesday 19 December 2012

Really excellent service. It is the friendly staff that set this hotel apart. They are a credit to you. All round, really excellent!

Ms Jones
Monday 3 December 2012

By far the best place we have stayed at in our year long UK working holiday! It is classy, yet friendly, the ambience is superb. All the staff were excellent, first class! Thanks so much for a wonderful stay, exceeded our expectations.

Sarah Varnom
Saturday 1 December 2012

The restaurant staff go the extra mile to make sure guests are made welcome and receive good service.

Mr Kirkowicz
Sunday 25 November 2012

As an ex hotelier / caterer I was impressed by the service standards acheived, back to the traditional values I once adhered to myself!

Liz Bradshaw
Saturday 17 November 2012

All the staff were helpful and friendly, something we have not experienced in a hotel for a very long time, keep it up!

Mr and Mrs Dillon
Tuesday 13 November 2012

So enjoyed ourseves, didn't want to go home! Thanks to all, you made our honeymoon very special.

Mr Ford
Friday 2 November 2012

We stay in a lot of hotels and rarely have we found such all round high level of service, friendliness and happy staff. We would stay here again without a doubt. Don't change a thing!

M. Craig
Sunday 14 October 2012

A very pleasant stay thank you. Thanks for helping us with the interconnecting room - worked well. Food was excellent - particularly the crab souffle - my compliments to the Chef!

Mrs. Tschaikowsky
Sunday 14 October 2012

Staff extremely helpful. Dinner & Dining Staff excellent.

J. Kimber
Thursday 13 September 2012

Charming Hotel, Lovely friendly staff with a great setting in the New Forest

L. Ayling
Thursday 13 September 2012

We have stayed here before a few times, the last time 4 years ago, I have to say what a lovely surprise. The re-lap of the Hotel is lovely, beds comfy. The food excellent as ever but this time the staff with no exceptions were fantastic!!! Helpful, courteous, efficient & very helpful. Keep it up Balmer Lawn! We arrived smiling & left beaming.

J. Musson
Monday 3 September 2012

We have thoroughly enjoyed our break. The outdoor pool was great. The food in the restaurant Sunday evening was spectacular. Service was excellent, very attentive, courteous & helpful.

Mrs. Taylor, Bristol
Wednesday 29 August 2012

The Hotel is a very good family hotel & it worked very well for us as a family. The evening meal arrangements could be improved by a slight alteration to the main restaurant. We thought the setting and menu were a little formal for young children so we chose to dine in the lounge which was not ideal. I would suggest two menus - say between 6pm - 7.30pm for families & a more formal menu for the rest of the evening. This would make the main restaurant more appealing.

Mr. & Mrs. White, Devon
Monday 13 August 2012

Very nice hotel & staff. We love coming here & the lovely food. Staff very good with the children

Mr. Perry
Thursday 9 August 2012

All the staff were very friendly & helpful. The rooms were spacious and well equipped. We were particularly impressed with the leisure facilities. All in all, a very pleasant stay. The only small areas for improvement relate to minor details i.e. the aerial sockets for both rooms 32 & 33 which need some work on.

Mrs Duncan, Aberdeanshire
Saturday 28 July 2012

" Our stay was lovely, weather was exceptional. Staff were all very kind, especially to the children."

Mr Shaw, Cheshire
Thursday 26 July 2012

"We came here especially to go to the New Forest Show. We had a wonderful time, the weather was perfect and it was a great break away. We will be back."

Mr & Mrs Phips
Monday 23 July 2012

"We came for a birthday celebration. Everything thing was perfect. Thank you all for making it so special!"

Mrs Kirkpatrick, Leistershire
Sunday 22 July 2012

"The welcome we had when we arrived was lovely. First impressions mean a lot, and they were great."

Mrs Turner, Leister
Saturday 21 July 2012

"Excellent outdoor pool, staff were brilliant and treated our children very very well. Our room was very hot so you might consider A/C?"

Mr Variava
Saturday 14 July 2012

It's the people that make a place special and the staff at the Balmer Lawn have been! Made our short stay special. lovely hotel and we will stop again.

Mr and Mrs Tivey, Derby
Friday 6 July 2012

Balmer Lawn Hotel is excellent, room 12, with such a lovely view! All the staff gave us excellent, friendly service at all times. Already looking forward to our next visit soon.

Francis Schindler
Tuesday 3 July 2012

Thank you for an excellent short stay. I will recommend unreservedly. All staff appeared proactive and keen to oblige.

Mr and Mrs Sibley, Herts
Monday 2 July 2012

The scones, bread and rolls were outstanding, they must have been homemade, congratulations to the Chef!

R Twining & Co. Ltd
Tuesday 12 June 2012

"Thank you so much to all team, who were all amazing and such good advocates to the Balmer Lawn. Everything went really well and ran smoothly. You even managed my request for dry weather"

K Maurey, Hampshire
Monday 11 June 2012

"My guests remarked on what a great venue for a party and how the BL team worked hard to keep everyone happy, I am still amazed that there were absolutely no glitches, a wonderful evening the staff excelled themselves"

Mr Cook, Waterlooville
Monday 4 June 2012

All staff were professional and friendly. It was our anniversary break and we were made to feel very special.

Mrs Cousens
Sunday 3 June 2012

We had a wonderful time! The friendliness of your staff is second to none. Personally for me the cleanliness of the Hotel in general was outstanding. Everyone bend over backwards to make our stay memorable! We have been treated like royalty, thank you.

Mr and Mrs. Mitchell - Room 34
Saturday 2 June 2012

After getting married here in 2002 we came back to enjoy our 10th wedding anniversary. OUr room was upgradedwhich was fantastic. We bought our dog Edward who was made as welcome as us! Thank you so much for a fantastic couple of days, staff were all brilliant - can't wait to come back. Thanks again.

Mr. Cole - Room 37
Friday 1 June 2012

More vegetarian options on the menu

Mr and Mrs. Wardroper
Friday 1 June 2012

The grounds are gorgous, our room was beautiful. All the staff are unbelieveably accommodating. As an American I can be very picky and found everything to be up to standard. The dinner we had was excellent. We cannot wait to come back to the New Forest and stay at a truely wonderful family run hotel. Thank You.

Mr. Robinson - Room 15
Friday 1 June 2012

Thank you for a wonderful stay. Excellent throughout. Highly recommended and we will definately be staying again in the future.

Dr. Bradley - Room 35
Thursday 31 May 2012

We have stayed here regularly for many years on business and pleasure. Accommodation and restaurant have always been good. This trip, however, surpassed previous visits. Beautiful room, especially as we came with our dog. The restaurant food was superband the outdoor pool bliss.

Mrs. Browne - Room 42
Thursday 31 May 2012

Lovely traditional English hotel. Best assets - location and very friendly and efficient staff. Thank You.

Mr. Smith - Room 25
Wednesday 30 May 2012

Corridor to room needs air con. One of the best hotel breakfasts we have ever had.

Mr and Mrs. Youne
Tuesday 29 May 2012

This has been our first time here - And would come back in a second. Absolutely fablous gem of a hotel and would have no hesitationin recommending it to everyone. Staff and facilities excellent. Thanks for a great stay. D & S

Mr. Gebbles
Friday 13 April 2012

The food in the restaurant (Thursday evening) was excellent. Please pass the compliments to the Kitchen Team.

Mr. Clark Rooms 47 and 48
Thursday 12 April 2012

I would just like to express my gratitude for our recent stay in your hotel. We had a lovely time over the Easter weekend. All your staff were extremely friendly and courteous and always available for help and advice. It is difficult to single our anyone in particular due to the collective nature of your workforce but Agi at reception and Caroline front of house were very helpful. THe other member of staff that stood out was the Easter Bunny! Thank you for our weekend. We enjoyed ourselves so much that we have already booked up our next stay in June.

Mrs. Hunt
Wednesday 11 April 2012

We were given this nights stay as a present from our Niece and had such a lovely time we wish we were staying longer. Everyone has been very kind and helpful which is great for a couple of oldies like us... I think the bed was the most comfortable we have ever slept in, including our own!

Ms. Sutcliffe Room 30
Monday 9 April 2012

We have really enjoyed our stay. The staff here are friendly and helpful. We both enjoyed a treatment - back massage and found the therapist to be friendly and welcoming. We would recommend a stay to our friends and family.

Mr Boland
Wednesday 4 April 2012

We have stayed with you on 4 previous occassions and we are always happy to return. A very nice hotel, lovely staff who are very friendly and welcoming. Room 10 may need an overhall, the TV cannot be seen due to the posts of the bed and the matress probably needs replacing as the springs are very prominent. The decor in the room is a little dated but the balcony and bathroom are great.

Ms. Carr Northants
Wednesday 4 April 2012

Food quality and service in the restaurant for dinner was incredible. The staff were just amazing. Apart from service at breakfast everything was fantastic - Thank you.

Ms. Record Wiltshire
Monday 2 April 2012

The room has the "wow" factor. Bed extremely comfy. All staff extremely friendly and helpful - nothing too much trouble. The staff here should be used as an example as to how staff in this industry should be trained.

Miss Webb
Friday 9 March 2012

I've had a wonderful stayat teh Balmer Lawn.We had wanted to visit for many years. It lived up to our expectations. The room and facilities were lovely, the staff impecably friendly and the food of a high quality. Many thanks to all staff for a fablous stay. We will be back to stay longer.

Mr Southby
Saturday 3 March 2012

"A huge pat on the back for Tomas in the bar! We had exceptional service on the evening of our stay and we were made to feel very welcome and comfortable."

Mr Robinson, Dorset
Friday 24 February 2012

"We found all the staff pleasant especially Anita the head housekeeper, she was extremely helpful. The whole experience made our weekend to celebrate our engagement even more special and memorable."

S.M. Harris
Tuesday 21 February 2012

We came away for a rest break and got exactly that, everything was perfect. Thank you to all the kind, considerate staff who made it all possible

S.M. Harris
Tuesday 21 February 2012

we came away for a rest break and got exactly that, everything was perfect. Thank you to all the kind, considerate staff who made it all possible.

Mrs Perkins, Wantage
Saturday 18 February 2012

" This is the fourth time we have stayed at the Balmer Lawn and we intend on making it a fifth!"

Mrs Hargreaves, Mellisham
Friday 17 February 2012

" Great stay and staff superb. The only thing I would suggest is that you have printed sheets for walks around the area of the Hotel. As we had a short stay it would have saved having to find them by trial and error. Beautiful surroundings though and we even had sunshine!"

Mrs Machado, Merton
Thursday 16 February 2012

" We found the Hotel to be very child friendly. From the time we arrived the staff made us very welcome and made a fuss of the children. Leisure facilites were great and lots of fun was had in the swimming pool!"

Mr Abbott, Hampshire
Monday 13 February 2012

"We really appreciated the quality of the new room refurbishments and had fantastic views over the cricket pitch. The food was very good and my steak was perfectly cooked."

Mrs O'Brien, London
Saturday 4 February 2012

"Service as always was fantastic. Afternoon tea was lovely. Our room was a little chilly on arrival but soon warmed up. We had a great stay."

Sue Carter
Monday 1 January 0001

I valued the friendliness and helpfulness of all the staff. Very impressed with the breakfast, hot plates, field mushrooms, tasty food that hasn't been standing around! All in all, I was really impressed during my stay.

Mrs Stevenson
Monday 1 January 0001

Excellent break, wish we could have stayed longer.

Mr. J. Whitford, Wiltshire
Monday 1 January 0001

This was our first visit since 1959-honeymoon holiday. The Hotel ambience has changed as has society over the years but we very much enjoyed our stay. We hope to be back soon.