Frequently Asked Questions

If you can ’t find what you are looking for please email info@blh.co.uk or phone 01590 623116 and our team will be happy to help you.

  • Check in - Rooms are guaranteed to be ready for guests by 3pm. You are more than welcome to arrive earlier and use the facilities before this time. / Check out is 10.30am. Once you have checked out of your room you are more than welcome to use the facilities before you leave.

  • The Swimming pool and Gym open from 7am and close at 9pm. Towels are in your room and to access the facilities you need to use your key card.

  • We have dog friendly rooms here. If you would like to bring your 4 legged friend with you we charge £25 per dog per night. Your dog will get their own bed, water/food bowl, towel, poo bags and treats in the room to use and then... a voucher for a sausage each morning!

  • Dinner allowances can be used in either one of our restaurants.

  • We have no ground floor rooms. We do have a lift to all floors though.

  • Outside the front of the hotel on the main road.

  • Breakfast for non residents is £20 per person. This includes continental and cooked breakfast.

  • We have four fast charging pods around the side of the hotel. Please ask staff for directions.

  • We have a bike shed and bike racks at the front of the hotel.

  • Breakfast is served between 7am – 10am Monday to Friday.

    8am – 10am Saturday to Sunday including Bank Holiday Mondays.

  • Our rates vary month to month, and start from £45 ex VAT for a day delegate rate and from £200 ex VAT for a 24 Hour Rate.

    Note day delegate / 24 Hour rates apply to weekdays only.